Complete Troubleshooting When Alexa Won’t Connect to Wifi | 1 801-447-5163 | Alexa Not Working

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It is very difficult to tell sometimes why Alexa Won’t Connect to Wifi. Sometimes, the issue occurs because of a weak wifi connection and could be fixed by restarting. Apart from this, it could be possible that any physical object is blocking the signals.


The Alexa Offline issue is one of the most common problems. Hence, just a deep breath start the troubleshooting and restart the Echo and the router. Sometimes, the software glitches get resolved easily by a quick restarting method.


If you are the one whose Alexa stopped working, try the methods mentioned in this guide. To ask anything related to the Alexa Offline issue, dial the Alexa Helpline Number now.


Why Is My Alexa Won’t Connect to Wifi?


It is not always clear to say what is the main reason that your Echo Dot not connecting to wifi. Sometimes, the issue occurs because of a weak internet connection while other times software glitches could be responsible for the same.


Here is the list of common reasons why your Alexa Can't Connect to Internet:


  1. Check the internet connection

  2. Verify all the cable connections

  3. Faulty wifi connection

  4. Distance between Echo and router

  5. Outdated Alexa app

  6. Wrong wifi password

  7. Blocks in the network


Troubleshooting Steps When Alexa Won’t Connect to Wifi


It happens most of the time that Alexa Can't Connect to Internet and shows offline. In this case, you must check your internet connection, cables, wifi device, and the Alexa app. Here are the troubleshooting steps to make your Echo device back online again.


  1. Your Internet Connection Should Be Working Properly: Without a proper internet connection, it is very hard for Alexa to do its job.


  1. Restart the Router/Modem: Restart the router and modem and check if the Alexa Offline issue gets fixed or not. Restarting is one of the best ways to resolve technical glitches. Follow the below given steps to restart the router:


  • Press the power button and turn it off.

  • Take out the power cable from the power outlet.

  • Give some rest to your router and turn it ON again.


  1. Restart the Alexa-enabled Device: To restart the router, power it off, unplug it and turn it ON after a while. Restart the Echo device and see if the issue is fixed or not.


  1. Move Echo Close to Router: You may have placed the Echo device at a distance from the router. This is the reason why Amazon Alexa Is Offline. In addition to that, but the Echo device is far from devices like a microwave, T.V, radio, microwave, etc.


  1. Confirm the Wifi Password: Another reason why your Alexa Won’t Connect to Wifi could be a wrong wifi password. Connect any other device using the same wifi password. If it won’t connect, it means that your wifi password is wrong.


  1. Remove the Block From the Network: You may have positioned the Echo device outside the wifi range. Wifi signals can travel long distances but sometimes some blocks in the network interfere with it. Check for the possible blocks and move the device close to the router.


  1. Reset Echo Device: When all else failed to resolve the issue, reset your Echo device to factory reset. Resetting the Echo device will help you to troubleshoot several Alexa issues like Alexa Not Working, Alexa Not Responding to Voice Commands, or Alexa Not Responding, etc.



Conclusion


This article can be concluded on the point that if your Alexa Won’t Connect to Wifi, check the internet connection. In this guide, we have mentioned all the steps to complete the Alexa Offline issue. Our team is there for you 24*7. Dial the Alexa Helpline Number for complete troubleshooting.


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